Frequently Asked Questions

We are here to help, just call or message us on 02073972740, email us at [email protected].

We’ve gathered some of our frequently asked questions below as a quick guide for you….

Do I need to set up an account to place an order?

No you can checkout as a guest.

Is my personal information kept private?

Yes we are committed to keeping your personal data safe and secure and handling it in accordance with our legal obligations. Please see our full Privacy Policy here.

How long does delivery take and how much does it cost?

We aim to get your order to you as soon as possible so you can enjoy wearing your new Simon Harrison item. Please see full Delivery Information here.

Will my delivery arrive in multiple shipments?

We aim to ship all your items in one shipment to make it easiest for you. If in the unlikely event that we need to send your items in multiple shipments our Customer Care team will contact you so you know to look out for multiple deliveries. We will also provide you with your delivery tracking numbers for each shipment. You won’t be charged for additional deliveries.

Do Simon Harrison ship to multiple addresses?

We are only able to deliver to one address per order.

Can I change my mind and return my order?

Yes you have 28 days to return your item, please see full details on our returns policy here.

Can I return earrings?

For hygiene reasons earrings cannot be returned.

I love Simon Harrison how can I get involved?

We are always delighted to hear any feedback or comments from our customers, please email us on [email protected] or call us on 02073972740.

You can share your style with us on social channels by tagging us in and using #SimonHarrison

If you are interested in being part of our affiliate program, being a feature writer on our blog or want to get involved in our next campaign, drop us a line at [email protected]