Returning Items Bought in the UK

You can return any items of jewellery bought from us directly within 14 days of receiving the order. This includes items bought in any sale. Simply complete the return form, and safely repack the item or items in their original packaging.

Enclose the form with the item or items to be returned, seal the parcel and return it to us at;

Simon Harrison Ltd

2 Cathedral Street

London SE1 9DE

Please note if you are returning more than one item from the same order, please return all the items together in a single shipment, since you may incur additional charges from multiple shipments.

Please click here to go to our online returns portal (this can download an Exchange and Returns from, and/ or create a Royal Mail mailing label)

Please make sure your items are returned in a new and unused condition, and in their original packaging in order for us to process an exchange or refund, otherwise we reserve the option to only offer a partial refund where an item is damaged, tarnished or worn in any way.


Returning Items Bought outside the UK

If for any reason you wish to return or exchange any item, or asend back a piece for repair, please follow the steps below.

Simply complete the returns form (click here to download), and safely repack the items or items in their original packaging.

Enclose the form with the item or items to be returned, seal the parcel, and address it to us at

Simon Harrison Ltd

2 Cathedral Street

London Bridge

SE1 9DE

United Kingdom.

Take the parcel to your local post office, and return it to us.. if you are required to complete a customs declaration, it is important to state you are 'Returning to Seller' in the Reason For Export field, since this will avoid any unneccessary delay or customs charges.

We would also advise that returns are sent by a trackable servce, and you obtain a Proof of Postage from the post office.

Please note we can not accept responsibility for items returned to us without a completed Exchange and Returns form and Proof of Purchase. Unfortunately we can not cover the cost of International returns.

You can return any items of jewellery bought from us directly within 14 days of receiving the order. This includes items bought in any sale. Simply complete the return form (click here to download), and safely repack the item or items in their original packaging.

Enclose the form with the item or items to be returned, seal the parcel and return it to us at;

Simon Harrison Ltd

2 Cathedral Street

London SE1 9DE

Please note if you are returning more than one item from the same order, please return all the items together in a single shipment, since you may incur additional charges from multiple shipments.

Please click here to go to our online returns portal (this can download an Exchange and Returns from, and/ or create a Royal Mail mailing label)

Please make sure your items are returned in a new and unused condition, and in their original packaging in order for us to process an exchange or refund.